Sona Papers
Sona Papers
Customer Care No. +91- 9205 87 SONA
Toll Free 1800 103 1566
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Terms & Conditions

Home-Terms & Conditions

All information contained on this website constitutes to be ‘invitation to offer’. Your order to purchase item(s) through this website constitutes an ‘offer’. SONA PAPERS PVT LTD will have the discretion to accept or reject your ‘offer’. Once your ‘offer’ is accepted, the acceptance will constitute a binding contract between yourself and SONA PAPERS PVT LTD.

Users of online shopping service at this website are deemed to have read, understood and accepted the terms and conditions given below -

SHOPPING POLICY:

Entire credit card Authorization is done using High End Secure Payment Gateway. All personal information and credit card details on SONA PAPERS PVT LTD’s secure server are encrypted, using the latest SSL encryption technology before they are transmitted over the Internet to the payment gateway. This guarantees that your information is inaccessible to any third party.

You can be assured that shopping at SONA PAPERS PVT LTD website offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure.

PAYMENT OPTIONS:

SONA PAPERS PVT LTD website offers you a host of payment options for you to choose from.

CREDIT & DEBIT CARDS:

All major Indian credit & debit cards - We accept credit cards by Visa, MasterCard, American Express, Diners Club, Citibank E-Cards.

NET BANKING:

SONA PAPERS PVT LTD website allows its customers to make payments through their online accounts. This is done by directly debiting from the customers' online account in any of the following banks/divisions:

  • HDFC Bank
  • Citi Bank
  • ICICI Bank
  • IDBI Bank
  • UTI Bank
  • OBC/GTB
  • Centurion Bank
  • Federal Bank
  • Bank of Punjab

DEMAND DRAFT / PAY ORDER / CHEQUE:

If you do not have access to a Net Banking facility or a Credit Card, you can still make purchases on SONA PAPERS PVT LTD website. You can place an online order and send us a Demand Draft / Pay Order / Cheque of the total amount. Your order shall be shipped immediately upon receipt of the Demand Draft.

However, in case of payment through Cheque, order shall be processed only upon realization. Please understand the following points when making payments through Demand Draft / Pay Order / Cheque:

All payments through Cheque/Demand Draft/Pay Order should be drawn in favour of " SONA PAPERS PVT LTD " payable at any Bank in New Delhi. Incase of payment through cheque payable outside Delhi, add Rs.50 on the purchase value as bank collection charges.

The Cheque/Demand Draft/Pay Order should mention the Customer ID and Order ID on the backside.

Send your Cheque/Demand Draft/Pay Order by Registered Post/Courier to:

Response Team, Sona Commercial Pvt Ltd, B-247, Okhla Industrial Area, Phase – I, New Delhi – 110020, India, Phone No : +91-11-43362000 All Payments through Cheque/Demand Draft/Pay Order should reach us within 12 calendar days from the date of placing your purchase order, failing which your order will stand cancelled

Upon receipt of the Cheque/Demand Draft/Pay Order you shall be intimated via email from: response@sonacommercial.com.

DELIVERY CHARGES:

Location where delivery against online shopping is applicable at present

Delhi

NCR - Other State

East Delhi Gurgaon - HR
West Delhi Faridabad - HR
North Delhi Sonipat - HR
North East Delhi
South Delhi Bahadurgadh - HR
South West Delhi Manesar - HR
Central Delhi Noida - UP*
New Delhi Ghaziabad - UP*

VAT @ 5% CST @ 5%

Delivery Charges - * should be defined as “CST Form may be required

FREIGHT CALCULATION:

Sr No

Quantity

1-25 Sheets

26-600 Sheets

601 & Above Sheet

1 South Delhi INR 150 INR 225 INR 600
2 South West Delhi INR 150 INR 225 INR 600
3 East Delhi INR 200 INR 350 INR 800
4 Central Delhi INR 200 INR 350 INR 800
5 New Delhi INR 200 INR 350 INR 800
6 West Delhi INR 200 INR 350 INR 800
7 North Delhi INR 200 INR 350 INR 800
8 North West Delhi INR 200 INR 350 INR 800
9 North East Delhi INR 200 INR 350 INR 800
10 Gurgaon INR 350 INR 800 INR 900
11 Faridabad INR 350 INR 800 INR 900
12 Manesar INR 400 INR 900 INR 1000
13 Sonipat INR 500 INR 1600 INR 1600
14 Bahadurgadh INR 500 INR 1600 INR 1600
15 Noida INR 350 INR 900 INR 1000
16 Ghaziabad INR 350 INR 900 INR 1000

RETURN POLICY:

We do not take the product back once sold.

CANCELATION POLICY:

All cancel requests can be taken only once the product is not dispatched. Our response team will call or write you between your order received and goods released to your shipping address.

You may cancel your order over phone while talking to response team or by calling on our Toll Free – 1800-103-1566 or write us on response@sonacommercial.com with reference of order no.

Upon receipt of cancellation request, refund will be made in the following manner:

If purchase was made using a Credit Card / Net Banking, the refund amount would be credited to your account and duly notified to you by email. Transaction charges levied by the bank shall be deducted from the refund amount.

For purchases made through DD/PO/Cheque, amount shall be refunded through Demand Draft drawn in the name of the purchaser. Bank and courier charges shall be deducted from the refund amount

TRACK YOUR PURCHASE:

Upon shipment of your order

You shall be intimated via email which will contain dispatch details mentioning date, waybill number and shipping company name alongwith its website address. To track your shipment, you will be required to visit the concerned shipping company's website and enter your waybill number. The transit details will then be available to you.

If in your order confirmation email, you do not get dispatch details it means the goods will be delivered to you through ‘physical dispatch’ mode.

In case of ‘physical dispatch’ mode, you will be intimated through email with the details of person name, vehicle no and contact person who is assign the delivery job.

Alternatively, you can contact our toll free (1800-103-1566) or write on response@sonacommercial.com

USE AND ACCESS TO THE SITE:

All users of this Site do so at their own risk. SONA PAPERS PVT LTD makes no representations or warranties of any kind with respect to the Site and the use thereof.

Neither SONA PAPERS PVT LTD, nor any other party involved in the creation, production or delivery of this Site assumes or accepts any liability for any costs, losses, damages, etc. arising out of or in connection with the use and access to this Site.

None of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Company or the copyright owner.

SONA PAPERS PVT LTD shall have no liability to you for any interruption or delay in access to the Site irrespective of the cause.

LINKS TO OTHER WEBSITES:

It is expressly understood that the website to which links are provided in this site are not under the control of SONA PAPERS PVT LTD and we assume no responsibility with respect to the linked websites.

OTHER INFORMATION:

We reserve the right to add to or change/modify the terms of this Agreement including but not limited to suspend / cancel, or discontinue any or all channels, or service at any time without notice, make modifications and alterations in any or all of the content, products and services contained on the site without prior notice. You will be deemed to have accepted such change/s if you continue to access the Site subsequent to such changes.

COPYRIGHT AND TRADEMARKS:

Unless otherwise stated, copyright and all intellectual property rights in all material presented on the site (including but not limited to text, audio, video or graphical images), trademarks and logos appearing on this site are the property of SONA PAPERS PVT LTD, its parent, affiliates and associates and are protected under applicable Indian laws. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law.

RIGHTS OF WWW.SONAPAPERS.COM:

SONA PAPERS PVT LTD reserves its right to terminate your account without any prior notice for any violation of the Terms of Use.

All content posted by you becomes the property of www.sonapapers.com and you agree to grant/assign the royalty free, perpetual right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

INDIAN LAW:

The Agreement shall be governed by the Laws of India. The Courts of Law at Delhi/New Delhi shall have exclusive jurisdiction over any disputes arising under this agreement.

ENTIRE AGREEMENT:

These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.